Privacy Policy
Privacy Policy
Last updated: 27/10/2025
1. Introduction
Welcome to J Cubed Automations (“we,” “our,” or “us”).
We create AI automations and intelligent agents that help businesses attract more customers and drive profitability.
This Privacy Policy explains how we collect, use, and protect your information when you interact with our services, chatbots, forms, or websites operated by J Cubed Automations.
We are committed to safeguarding your privacy and ensuring compliance with applicable data protection laws, including the UK GDPR, EU GDPR, and CCPA (where applicable).
2. Information We Collect
We may collect the following types of data from clients and users:
User input: text, messages, or uploaded content shared through our chatbots or automations.
Contact information: names, email addresses, phone numbers.
Cookies and usage data: technical data about how you use our website or chatbots (via analytics tools).
Analytics and behavioral data: interactions, session times, click patterns, etc.
Payment and billing data: when you purchase our services through integrated payment processors.
3. How We Collect Information
We collect data through:
Contact and onboarding forms.
Chatbot interactions and AI automations.
Cookies and analytics tools (such as Google Analytics).
Integrations with platforms like Stripe, GoHighLevel, and Make.com.
4. How We Use Your Information
We use collected information to:
Provide and maintain our AI automation services.
Improve and personalize customer experiences.
Communicate with clients and provide customer support.
Conduct marketing activities (where permitted).
Manage billing, payments, and client accounts.
Analyze usage and improve our technology and automations.
5. AI and Automated Processing
We may use limited client data to fine-tune or configure private AI models for that specific client’s systems.
We do not use user or client data for general AI model training or share such data with unrelated third parties.
Any data used for fine-tuning is handled securely and only for the intended business purpose.
6. Legal Bases for Processing
We process personal data under one or more of the following lawful bases:
Contract: to perform our obligations and provide agreed services.
Consent: where you have explicitly agreed to data processing (e.g., marketing).
Legitimate interests: such as improving and securing our systems.
Legal obligations: when required to comply with applicable laws.
7. Data Retention
We retain personal data only for as long as necessary to provide our services, comply with legal obligations, or resolve disputes.
When data is no longer needed, it is securely deleted or anonymized.
8. Sharing and Disclosure
We may share data with trusted third-party service providers who assist in running our operations, including:
OpenAI API (for AI model services)
Google Analytics (for usage tracking)
Meta Ads (for marketing)
Stripe (for payment processing)
GoHighLevel and Make.com (for automation and CRM workflows)
These third parties process data only on our instructions and are bound by confidentiality and data protection obligations.
Some data may be transferred internationally, including to the United States, in accordance with standard contractual clauses (SCCs) or equivalent safeguards.
9. International Data Transfers
We may process or store data in countries where our clients or service providers operate.
Whenever data is transferred outside the UK or EU, we ensure that appropriate safeguards (such as SCCs or adequacy decisions) are in place.
10. Security
We employ technical and organizational measures to protect data, including:
Encryption of data in transit and at rest.
Access control with limited personnel permissions.
Secure cloud hosting and system monitoring.
However, no online system is completely secure; users share data at their own discretion.
11. Your Rights
Depending on your jurisdiction, you may have the following rights:
Access – Request a copy of your personal data.
Deletion – Ask us to delete your data (“right to be forgotten”).
Opt-out of marketing – Unsubscribe from promotional messages at any time.
Objection or restriction – Object to certain types of processing.
To exercise these rights, contact us at [email protected].
12. Cookies and Analytics
We use cookies and analytics tools (like Google Analytics) to measure site usage and improve performance.
You can manage or disable cookies in your browser settings.
13. Third-Party Links
Our website or chatbots may contain links to external websites.
We are not responsible for the privacy practices or content of those third-party sites.
14. Children’s Privacy
Our services are not directed to children under 16.
We do not knowingly collect personal data from minors.
15. Changes to This Policy
We may update this Privacy Policy periodically.
Any changes will be posted on our website with the updated “Last Updated” date.
16. Contact Us
If you have questions or concerns about this Privacy Policy or your personal data, please contact:
J Cubed Automations
London Street, England
📧 [email protected]